We strive to process and ship every order within 24-48 business hours. You can expect to receive your order in 3-5 business days depending on your location
If you have received a damaged product, please reach out to our customer support team immediately at +91 8903900232 (or) info@cronymedilite.in
a) You should ensure the product is unused
b) Share images of the wrong/damaged product
It’s simple. You have to raise a return request within 7 days of delivery of the product. We offer a pick-up facility for locations which are serviceable by our logistics partners. Our logistics partner will pick up the return package in 2 – 5 business days from the date the request was placed. If the reverse pick-up option is not available at your location, you can self-ship the products to us by any reliable courier service after raising a return request. Please pack the products and ensure that it is unused and unwashed and all the tags are intact. (The package should be addressed to our office address: (Crony Medi Lite, No.4/578, 1st Floor, Vinayakapuram 5th Cross, Bagalur Road, Hosur, Tamil Nadu 635109)
If you wish to cancel your order you can reach out to our customer support team at +91 8903900232 (or) info@cronymedilite.in
For prepaid orders refund will be processed within 2-3 business days after the order is cancelled. The refund will be credited into the same payment mode using through which the payment was made.